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A Helpdesk that provides free information about chemical regulations for companies trading between the EU and Vietnam markets.
Do you have a question? Please contact us for assistance.
Mi Nguyen
REACH & Vietnam chemical regulation Specialist
Phone +84 39 6169 628
mi.nguyen@chementors.eu
English | Vietnamese
The Helpdesk operated by Chementors SEA Co. Ltd, was established to assist companies with questions related to Vietnam and EU chemical regulations.
Very often, the chemical regulations are found to be intensive and complex to thoroughly comprehend and comply with. Lack of information on what to follow is one of the key barriers to entering a market.
The Helpdesk team consists of experienced consultants in EU and Vietnam chemical regulations. By providing free regulatory information to stakeholders, the Helpdesk hopes to assist companies open gates to reach customers in a compliant way and boost trading activities sustainably.
Chementors
The Helpdesk provides free information on the provisions of chemical regulations to below stakeholders:
The Helpdesk focuses on four main categories of information to be provided:
The Helpdesk shall endeavor to reply to the enquirers as soon as possible and at the latest within 72 hours.
Alternatively, Chementors provides these services for companies who may need them. Kindly note that these services come with fees as they require specific expert work customized for a specific project. Please contact us for more information.
All information sent to the Helpdesk is only used to search for answers to the questions presented by the enquirer. Confidential information will not be made public in any form.
Non-confidential information, which will not reveal a trade secret, product formulations, or company identity, can be summarized by the Helpdesk to develop the Frequently Asked Question (FAQ) section. Any confidential information will be removed from the FAQ before publishing.
The Helpdesk does not make legally binding decisions when providing an answer to a question. The Helpdesk takes no responsibility for how the answers will be interpreted or applied. Any incorrect interpretation of information about regulations obtained from the Helpdesk will not be able to hold the Helpdesk liable.
The enquirers are at all times responsible for the information given to them and liable for all regulatory obligations applied to them.
The Helpdesk makes all reasonable efforts to answer the questions based on its best understanding. All information provided by the Helpdesk shall be considered as guidance only and is not legal advice whatsoever.
The Helpdesk is available from Monday to Friday 10:00 am to 6:00 pm UTC+7 (Vietnam time zone) via phone at +84 396169628 or via email at mi.nguyen@chementors.eu.
We can communicate in your native languages which include English, Finnish, Swedish, and Vietnamese.
Happy holidays and a hopeful new year!
This year we support UNICEF.
Chementors Ltd | Finland | Hong Kong | Vietnam | info@chementors.fi